You will need to use your Safari browser and enter that web address on your mac. Once you enter that web address, you will then be prompted for a session key. Open this website up on your mac: Error! Hyperlink reference not valid. We can still do a screens share without the email Its should be the same as when you logged into the website. Your gmail account password should not have changed when you changed the Apple ID (iCloud) account. My gmail account won't accept the new password Let me know if you do not get it or cannot open the link and the file it will download to your mac Ok, I would like to email you the link so you can open the screen share on your mac. If you would like, we can do a screen share so I can see the settings a little closer, is that ok ? I've just done that and seem to be in, even though i'm on my daughter's account Right, so you will need to sign her out of that first and login with your account and new password. If it works there, it should work in the system preferences, iCloud settings as well. Ok, have you used the link for the website to see if your new password is accepted ? I've just tried to log into my account using the password I just created and it won't let me in. Hope that helps to understand the differences of the services They both use the same account name, but are different services. The login for that is the same as the Apple ID you use to purchase songs or apps in iTunes. The “iCloud” is a service that will sync up your personal data and emails. No, since we are using the safari browser. If I try to log into my account will I lose this link with you? that's why I thought they were different. Like I said at the beginning when I tried to log in I was told "This account uses an iCloud password etc. Look, I don't understand the subtle difference between iCloud and apple id accounts. If you can login with your account into this web page: You stated you reset the iCloud account, have you tried to login in with the new password yet ? No, as long as the accounts are the same name. So it can seem that the apple id website you use for the reset is only for “Apple IDs” but it works for your iCloud account as well. is an iCloud p/w different from an apple id p/w? The iCloud or Apple id accounts are always an email account. So for example, the password you use to login to to check the email account: xxxxxxxxxxxxxxxxxx, does not mean that is the same password for your iCloud account. The iCloud account password can be different from your email account. Isn't an iCloud password different from an apple id password? Now, you can sign out of the other iCloud account and login with yours. Have you tried to open your email from the website ? As long as you know your gmail account password, you can login and reset your iCloud account password.įor some reason none of my passwords work on the mac. Once you have done the Reset from the Apple ID website, it will email you a link to reset the password at the xxxxxxxxxxxxxxxxx email account. Is your iCloud account the xxxxxxxxxxxxxxxxxxxxx ? where does it say 'change your iCloud p/w? It can change your iCloud account as well.Ĭan you tell me what your iCloud account user name is ? I've been there but isn't that just to change my apple id password? Then it will send you an email that was setup for that account and allow you to reset the password It is possible to reset your password if you click on this link: and select the Reset your Password option I can understand your frustration when you can not reset a password so you can use the iCloud. I'm in my daughter's account now but need to get into mine. I can't get into my account because "this account uses an iCloud password." I don't remember the p/w and can't see where I can change it. Please give me a moment to look over your information.įrustrated. The other two accounts are working with no problem but as I'm the administrator and I've 'embraced' iCloud without really understanding it my user account password doesn't work - I just keep getting the screen message that the account uses an iCloud password.etc.īelow are the transcripts from my online chats with Apple - I've deleted email addresses and phone numbers When I set up the mini there were 3 accounts, all with different passwords. I can, of course get online, access my email etc via my daughter's account. I cannot access my account so all my documents, pics and music are unavailable to me (they aren't shared)
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